Network Operations, Managed Services and Proactive Monitoring
Network Operations Centre
Network Design and Consulting
Network device configuration
Technical Helpdesk, Service Desk, Customer Service Desk
Tier-1 and Tier-2 Network Operations Centre (NOC)
Project Management and Service Delivery
What Is Network Operation?
In the industrial sector, wireless communication enables machine-to-machine communication, of Things (IoT) connectivity, and automation. Manufacturing, logistics, and utilities require reliable and secure wireless networks to facilitate real-time monitoring, control systems, asset tracking, and remote operations. NaaS offers a robust wireless network infrastructure, ensuring seamless connectivity across various industrial environments and supporting the growing demand for wireless communication in industrial operations.
A network operations center (NOC) is a centralized place from where Enterprise IT teams can configure, monitor, and ensure network availability and performance. The adoption of cutting-edge network technology and infrastructure is being fueled by the rapid digital revolution occurring across a range of industries, which is resulting in expanded network operations. Comprehensive network management solutions are therefore required in order to address the heightened complexity and integration needs.
This room, or rooms, is the hub of the much larger IT operation. Here, the NOC’s IT specialists, also referred to as NOC Technicians, carry out a range of duties. These technicians monitor and resolve issues that may arise on the network or networks under their jurisdiction from the NOC. Since the NOC regularly employs automation tools and scripts to manage routine operations like data backups and updates, this is also a hub for insurance maintenance.
Monitoring network infrastructure Monitoring a range of characteristics, including network traffic, bandwidth usage, server health, and device connection, is one of a NOC’s main responsibilities. Sophisticated monitoring technologies offer instantaneous insights into the functionality of various components inside the designated network.
Incident detection and alerting Teams from NOCs find and track possible problems that can interfere with network operations. Automated systems warn the operators when they notice an irregularity. By installing patches and rerouting traffic, teams can then evaluate the issue and come up with a solution.
Communication and collaboration: When resolving problems and de-escalating difficulties with higher-level support teams in the Network Operations Center, constant communication guarantees that all parties are in agreement.
Proactive maintenance Improving network configurations, adjusting resource allocation, and generally maintaining network performance is a constant responsibility for the NOC operators.
The Functioning of Network Operations Centers:
Depending on the kinds of network infrastructure that an organization uses and the networking requirements of its workloads, the specifics of its network operations may differ from one to the next. However, the following elements are present in almost all network operations strategies:
Network implementation: The network operations team oversees the implementation process based on designs established by network architects when a business has to roll out new network infrastructure or update current networking resources and benefits.
Change management: Implementing and overseeing “change” in a software, telecom, cloud, network, data center, or other comparable IT service environment in any business is known as change management. Any IT environment is a highly dynamic system, much like the circulatory and organ systems of a human body, which function together. It involves various functions such as planning, migrating, updating/upgrading, patching systems, correcting errors and improving systems. Notifying customers and stake holders before and after change is a crucial process and there’s a dedicated team – CAB / Change Advisory Board to overlook this.
Network monitoring: To ensure that the network infrastructure is meeting workload requirements, network operations teams utilize monitoring technologies to track the infrastructure’s performance. Network Monitoring tool provides real-time visibility into network performance, including network speed, availability, and bandwidth usage. It also includes features like network topology mapping and automated network discovery.
Network troubleshooting: When teams responsible for network operations notice performance problems, like a sudden increase in latency or a high rate of packet loss, they look into the matter. Identifying the problem in involves gathering information about the symptoms of the problem and determining which network devices or components are affected. Network troubleshooting can be a complex and time-consuming process, particularly in large and complex networks. However, it is an essential part of network management, as it helps to ensure that networks are reliable and perform well.
Proactive Monitoring and Observability
Monitoring of all or any of above equipment using our own application or client’s applications
Proactive Monitoring & Proactive Actioning
Incident Management
Preventive maintenance based on proactive monitoring
Site Reliability Engineering
What Is Proactive Monitoring?
An all-encompassing method of managing IT systems, proactive monitoring entails actively identifying and resolving possible problems before they have an adverse effect on operations or create interruptions.
Observability data from your whole infrastructure is gathered, examined, and presented during this monitoring process in a way that aids data analysts and DevOps engineers in making better decisions.
Proactive monitoring Systems are continuously monitored for performance metrics, anomalies, and early warning signs. Proactive monitoring allows departments to identify and resolve potential issues before they can cause any disruptions or impact the system. This not only minimizes system downtime but also ensures that critical business processes continue without interruptions and at optimal performance. Before early issue detection have an effect on end users, abnormalities, performance snags, and even security risks can be found through proactive monitoring. Organizations can avoid protracted downtime and data loss by identifying problems early and taking prompt corrective action.
By continuously monitoring key performance indicators (KPIs), organizations can ensure that their systems operate within optimal parameters. This leads to improved reliability, reduced downtime, and enhanced user experience.
What is observability?
The capacity to understand the internal state of a complicated system from its external outputs is known as observability. When a system is observable, without the need for extra testing or coding, a user can determine the underlying reason of a performance issue by examining the data it generates.
The phrase originates from the engineering concept of control theory, which describes the capacity to evaluate internal issues from the outside in. Car diagnostic systems, for instance, provide mechanics with observability, enabling them to figure out why your car won’t start without needing to disassemble it. Within the field of information technology, an observability solution assesses output data, provides a state of the system evaluation, and provides useful information to address problems. When DevOps teams possess a thorough awareness of the full IT ecosystem, including context and interdependency, they can call a system observable. What was the result? It gives teams the ability to proactively detect problems and quickly resolve them.